If eAudios are suddenly stopped for no apparent reason in the middle of playing in the Onleihe app player, this is mostly due to the device settings.

Please note the following:

  • The "background data" or "background activities" must be activated for the online loan app (only for Android)
  • The online loan app must be excluded from power or energy saving mode or similar options


Where and how the background data can be activated for an app differs depending on the Android version.
An overview of this, including step-by-step instructions, can be found on the official Google Play Help page under the article Turn on background data.